Armin Cruz is the Operational Excellence Director for RealPage. In this capacity, Armin Cruz serves to streamline operational gaps, reduce silos, and present savings according to the 3 Ds, or Dollars, Days, Defects.
His current role is split into three main categories:
- First, to identify areas to generate net new revenue through business segmentation;
- Second, to reduce silos and operational gaps in the US and abroad in India, Spain, and Philippines;
- Third, to coach and certify others in various operational excellence methodologies.
Armin Cruz has documented success in two industries, banking and software as a service or SAAS. In the consumer banking industry Mr. Cruz possessed horizontal coverage across multiple business lines. Through the process of engaging LEAN process operations Armin Cruz works to drive LEAN enhancements across multiple business units with regard to compliance and regulatory issues. Mr. Cruz possesses expertise includes OCC, HAMP, SCRA, as well as Mortgage Sales/Originations, Servicing, Fulfillment, Default Servicing, and Consumer Banking.
Additionally, Armin Cruz serves as the Director of Operational Excellence for a SAAS provider in the rental housing industry, RealPage. RealPage is the industry leader and largest provider as well as the lead innovator/thought leader. In this capacity, Mr. Cruz is serving to drive LEAN enhancements to sustain an increased innovation operational tempo.
Personally, Armin Cruz is a father, and devoted husband to Diane Cruz. In his free time Mr. Cruz enjoys volunteerism, and pro bono consulting. Armin and his family regularly attend church services at Covenant Cross Roads. They also offer assistance and make regular contributions to the Salvation Army and Goodwill. The Cruz family is actively involved into a great number of charitable activities, such as March of Dimes, Susan G Komen, and American Heart Association.
If you have any questions or comments Armin Cruz can be reached by email at firstname.lastname@example.org.
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